Melanopterus - 10 April 2011 10:49 PM
I really hate this now. I FINALLY hit 100 points after being in it since December... Yeah my 100 points just basically got lost... They went pended then got marked as rewarded, and they aren't in my account so who knows where they went *shrug*
I appreciate the effort on Microsoft's part but at this point I am so livid that I doubt I will even do the surveys anymore
you need to contact the rewards team and they will help you. though once there is 100 points pending it can take up to 45 days to go onto the account. (it says the 15th of the next month in the small print but it also says 45 days in the small print)
i've been arguing with them recently because they said i had 100 points given to me in march and when i asked where they were they said that they had sent them via a code (which the rewards program don't do unless its an avatar prop) so there was arguements because they said it was tough as i must have deleted the code sent to me.
all in all the program is a mess. it needs more work.